Online Marketing Terms.

Online marketing loves new buzzwords. Every week there’s another term, acronym, or shiny phrase flying around. Easy to lose track. This glossary breaks down common online marketing terms in simple language. We update things regularly, because marketing changes fast. And it rarely waits for anyone.

Search the BookaBrain Glossary

A

A/B Tests Design

A/B testing is pretty straightforward: you create two versions of something (a page, an email, a button) and let real users show which one performs better. No more endless meetings arguing about opinions or gut feelings. Data decides the winner. Often a tiny change makes a huge difference, and sometimes the results surprise.

Accessible Websites

Accessibility means everyone can use your site. Including people with visual or motor limitations. Think strong contrast, readable fonts, logical navigation, alt text for images, keyboard support. It’s not just being kind – it’s smart design that often makes the site better for all users (and Google). Plus, in many places it’s legally required. Win-win.

Advertorials

Advertorials are that clever marriage between useful content and subtle advertising. The best ones give real value first (such as tips, insights, stories) and only then mention the product. When they feel honest and transparent, people read and engage. If they come across as sneaky sales pitches, trust vanishes instantly. Transparency is key here.

Affiliate Banner

Affiliate banners live a hard life. They sit between content that nobody came for and get judged in less than a split second. These pixel-sized hustlers are used to earn money by sending clicks to partners or shops. When someone clicks and buys something, a small commission comes back to the website showing the banner. Blink and you miss it.

Affiliate Content

Affiliate content is when you write reviews, guides, or comparisons and slip in special links to products. If someone buys through your link, you get a cut. The trick is keeping it honest: talk about the good and the bad. People hate fake hype. When you're real, they actually click and buy. And yes, it helps if someone is actually there reading it.

API Integrationen

APIs are the quiet little connectors that link different systems together - your website to the CRM, the shop to payment providers or tools talking to tools. When done well, data flows smoothly without manual copying, cutting errors and saving hours. When they’re messy, data gets lost, processes stop working, and a bunch of problems show up.

Art Direction

Art direction is about deciding how a brand looks and feels visually - choosing colors, images, fonts, layouts that all play nicely together. It’s much like decorating a room: when it works, you instantly feel the mood and recognize the style. Great art direction creates that memorable vibe people connect with without needing alot of words.

Audience Targeting

Audience targeting means knowing who you are really talking to. Not everyone. And that’s fine. It’s more like telling a story. You adjust it depending on who is listening to you. When you understand the interests and habits of your actual customers, your message basically lands better. Plus you stop wasting energy on people who won’t care anyway.

B

B2B & B2C Marketing

Selling to companies (B2B) and to regular people (B2C) can look similar at first glance. But the differences kick in fast: businesses often take longer, need more proof and reassurance, while consumers decide quicker and lean on emotion. So the tone has to shift accordingly. Treat them the same, and your message falls flat with both.

Blog Management

Blog management is the ongoing love your blog needs after the launch party’s over. Plan topics, post on a rhythm or refresh old gems with new info when they get dusty. Here, consistency wins over waiting for that one "genius" idea that never shows up. A cared-for (SEO-friendly) blog grows nicely; a neglected one just sits there feeling sorry for itself.

Brand Consulting

Brand consulting is kinda like grabbing coffee with that one friend who calls you out on your buzzword nonsense. You pitch your big ideas, they raise an eyebrow, and suddenly you hear how silly some sound. Think of it as an ego-check therapy that kills bad ideas early and leaves you with a much sharper direction to build and grow strong, distinctive brands.

Brand Diagnostic

A brand diagnostic takes an honest look at how your brand shows up. What you think you’re saying versus what people actually hear. Like looking in the mirror instead of guessing. It reveals small inconsistencies early. Fixing those is usually much easier than dealing with bigger problems later.

Brand Naming

Brand naming is all about finding something that clicks right now but won’t feel embarrassing in ten years. It should stick in people’s heads, and not get mixed up with something else. It’s a lot like naming a kid - get it wrong and you are stuck explaining your choice or correcting it forever... usually starting with "Well, at the time it felt right."

Brand Strategy

Brand strategy is the “before we do anything else” part. It’s where you figure out who you are, who you’re talking to, and what you actually want to say. Without it, branding turns into gut feeling and last-minute decisions. With it, choices become easier, clearer, and far less exhausting. No more changing direction every other week.

Brand Visuals

Brand visuals are the complete look people remember: colors, images, fonts, overall mood. All working together like a perfectly coordinated outfit. When it clicks, the brand feels instantly recognizable and spot-on, even without the logo. When it’s off, something nags at you, like spotting mismatched socks on an otherwise pretty nice dresser.

C

Channel Concept

A channel concept maps out the best platforms to reach your target audience and how they work together – i.e. social, email, ads, website. Each gets content that feels natural there, so messages reinforce each other. The result is a smooth journey that turns casual views into actual sales.

CMS Systems

Content management systems are a type of software that let regular people update text, images, and pages without crying for a developer. The best ones stay quietly out of the way and just work smoothly. A great CMS saves everyone’s sanity; a bad one turns a simple text change into an epic battle nobody signed up for.

Community Management

Community management is less about posting and more about real conversations. Answer DMs, react to comments, handle feedback with grace. People just want to feel heard. Ignore them and trust fades fast. A good community manager keeps things friendly, lively, and steps in when someone needs calming down.

Competitor Analysis

Competitor analysis isn’t about spying... it’s just being clever. You take an in-depth look at what they do well, where they mess up, and which opportunities they’re completely missing. It helps you avoid their mistakes and find your own path without wasting time or copying anyone. Think of it as learning from other people’s homework without getting caught.

Content Audits

A content audit is basically a ruthless spring clean for your website. You sift through everything, keep the winners, update the tired stuff, and quietly bin the rest. Shifting to quality over sheer volume often boosts traffic and happiness more than frantically churning out new pages nobody asked for.

Content Creation

This is where ideas finally leave your head and turn into something people can actually see, read, or watch. Posts, videos, visuals, words. The goal isn’t to be everywhere. It’s to say something worth stopping for. Good content feels easy. That usually means a lot of thinking happened before.

Content Marketing

Content marketing is about helping before selling. You share useful stuff. People learn something. Trust builds, and one day they choose you because you’ve been useful all along. Do it wrong and it feels like a disguised ad - people spot that instantly... and nothing ruins the mood faster than realizing you’ve been tricked into reading one.

Conversion Optimisation

The art of conversion optimisation is making small, smart changes that help more visitors take the next step (like buying, signing up, contacting you). Better buttons, clearer text, smoother flow. It’s testing instead of guessing. When it feels natural, conversions rise. When it feels forced, people hesitate and leave.

Conversion Tracking

If you don’t track conversions, you’re guessing. Conversion tracking tells you what really brings in results, not just what looks pretty in reports. Clicks are nice, but sales pay the bills. It ends the "I think this works" debates and shows clear winners, so you can spend money on what actually moves the needle.

Corporate Design

Corporate design keeps the brand of your business look consistent... same colors, fonts, layouts everywhere. It builds instant recognition and makes everything feel connected. Without it, your materials look like they were made by different people on different planets. With it, the brand feels professional and trustworthy.

Corporate Identity

Corporate identity is the full visual rulebook. It contains logo, colors, fonts, communication and how everything fits together. It also stops teams from improvising wildly and keeps the brand looking sharp wherever it shows up. Consistent identity makes you recognizable and gives that calm "they know what they’re doing" feeling.

Creative Content

Creative content helps brands stand out without yelling. It plays with fresh ideas, visuals, and formats to stay memorable while still delivering the message. The goal isn’t to be weird for weird’s sake - it’s to be remembered. Creativity shines brightest when it knows exactly when to chill.

Creative Design

Creative design is about shaping ideas so they don’t just work, but also feel right. It mixes structure with personality & visuals with emotion. The goal isn’t to be loud or artsy for the sake of it, but to stand out in a way that makes sense. When done well, it feels effortless. When overdone, it feels like trying too hard at a party.

Cross Channel Marketing

This means making sure everything fits together, no matter where someone meets your brand. Website, ads, social media, emails. It should feel like one conversation, not five different ones. People switch channels all the time. When the message stays consistent, it builds trust. When it doesn’t, users get confused. And confused people rarely buy stuff.

Custom Web Applications

Sometimes existing tools just don’t fit. Custom web applications are built exactly for how your business runs – no extra features you’ll never use, no clunky workarounds. They cost more planning upfront but save endless frustration later, especially when off-the-shelf tools fall short or force you into weird processes.

Customer Analysis

Customer analysis is pretty simple. You stop guessing and start paying attention. Who are these people? What do they need? What annoys them? It’s real behavior over assumptions. Because building stuff nobody wants is expensive and embarrassing. Knowing your customers early makes every decision smarter and less stressful.

Customer Experience (CX)

Customer experience (also known as CX for the nerds amongst us) is how your brand feels, not how it looks on slides. Every click, email, and message counts. Think of a café. Great coffee, but rude service. Would you go back? Probably not. A smooth experience feels effortless. A bad one makes people disappear without saying goodbye.

Customer Journey

The customer journey is basically the entire trip someone takes with your brand: starting when they first stumble across you (through an ad, a search, or a recommendation), then checking out your site, maybe buying something, and hopefully coming back again later. That way, the entire experience feels easier and more enjoyable for everyone involved.

D

Data Analysis

Data analysis turns piles of raw numbers into actual smart decisions instead of decorating dashboards. You ask real questions, hunt for hidden patterns, problems, and little wins. The goal isn’t collecting more data for fun... it’s gaining clarity and putting an end to those endless "I think it’s this" office arguments.

Data Architecture

That is the invisible backbone that organizes all your information - how data is structured, connected, and flows through systems. Kinda like the floor plan of a house: done well, everything feels logical and easy to navigate. Done poorly, you’re constantly tripping over clutter. A smart setup keeps things fast, reliable, and ready to grow.

Design Thinking Workshops

Design thinking workshops are like friendly group sessions for ideas that got stuck. Less endless talking in circles, more sketching, prototyping, and trying stuff together. Everyone collaborates instead of defending their corner. It’s structured enough to make progress, loose enough to stay fun... ideal when the team’s quietly frustrated.

Digital Change

Digital change is gently guiding traditional businesses into the online world without scaring anyone. New tools, smoother processes, smart tech – introduced at a comfortable pace. Teams adapt happily, customers get faster and better service, and the whole company suddenly moves quicker and stays ahead in the digital race.

Display Advertising

Display ads get a blink of attention. That’s it. They sit between content people actually came for, so they need to be fast and clear. One message. One visual. No thinking required. If someone needs a second look to understand it, you already lost them. Simple beats clever every time. And: they can have a pretty neat cost per click.

E

E-Commerce Design

E-commerce design is setting up an online shop that feels welcoming, not stressful. Products easy to find, prices crystal clear, checkout smooth as butter. No hidden surprises, no chaos. When buying feels safe and simple, people happily click "purchase." When it doesn’t, they abandon carts faster than you can say "free shipping."

E-Commerce Solutions

Selling online isn’t just about how a shop looks. It’s about how safe and easy buying feels. Products need to be clear, the checkout predictable, and nothing should surprise people at the last second. Good e-commerce solutions stay in the background and simply work. When trust breaks, sales stop. Simple as that.

E-Mail Marketing

Email marketing refuses to die. Somehow, it still works. Probably because it’s direct and lands right in someone’s inbox (if the technical setup is correct). The problem isn’t email. It’s boring emails. If the subject line feels like work, it’s over. Good emails feel relevant, human, and worth opening. Bad ones vanish forever.

E-Mail Template Design

Emails get judged almost instantly. If they look messy or overwhelming, they’re gone. Clean, readable templates help people understand the message without effort. Nothing flashy, nothing loud. The design should guide the eye and support the content, so the reader actually gets the point before deleting out of habit.

Expression Engine

This refers to a content management system for websites. It’s more like a toolbox than a finished shelf. You don’t squeeze content into fixed layouts. You don’t drag blocks around. You build things the way you actually need them. It’s great for complex websites where structure, control, and security matter more than quick tricks.

F

Facebook Content

Facebook content still works when you respect how people actually use it: catching up with friends, not hunting ads. Thoughtful updates, relatable stories, genuine conversations do best. Constant selling feels out of place. Brands that blend into the relaxed vibe get more real engagement and don’t annoy anyone’s newsfeed.

Frontpage Builder

Frontpage builders make it easy to update content without touching code. Headlines, images, sections, all flexible. That freedom is great, until things get stacked, duplicated, and slow. Too many builders can turn clean code into a heavy mess. A good setup keeps flexibility without bloating the site or breaking layouts.

Funnel Strategy

A funnel strategy is what happens between "Ohhh, interesting" and "Okay, I’m in." People don’t buy instantly. They look around, compare, hesitate, come back. A good funnel gives them the right nudge at the right moment. Not pushy. Just helpful. Like a patient salesperson who knows when to shut up.

G

Google Analytics

Google Analytics is one of the many free tools from Google. It quietly watches what people actually do on your website. Not what you hoped they’d do. It tracks visits, clicks, and exits. On its own, it’s just numbers. Used properly, it reveals patterns. And sometimes uncomfortable truths about what’s really working.

Google Shopping

Google Shopping is an advertising format that shows products directly in search results. It's basically a digital shop window inside search results. Products show up with images, prices, and details before anyone clicks. That visibility is powerful. But there’s no hiding. If your product data is sloppy, performance drops fast. Clean structure matters more than fancy tricks here.

Google Tag Manager

Google Tag Manager (GTM) is the handy behind-the-scenes tool that keeps all your tracking neat without having to dig into site code every time. Set it up once, add or change tags easily later. When it’s done right, analytics stay clean and reliable. When it’s messy, everything turns into frustrating guesswork.

H

Hidden Messaging

Hidden messaging is all the subtle stuff your brand says without words through visuals, tone, tiny details. It’s like body language in real life. People pick it up subconsciously. Done well, it adds depth and charm. Done poorly, it creates quiet confusion nobody can quite put their finger on.

Hosting & Security

Hosting and security are the quiet heroes of a website. Hosting keeps everything fast and stable, while security protects data and access. When both are done right, nobody notices. And that’s kind of the goal. Good setups include backups, updates, and protection in the background, so problems don’t turn into late-night emergencies.

I

Image Videos

Image videos blend still photos with gentle motion, text, and music to create short, dynamic stories. They grab attention without overwhelming, perfect for websites and feeds. Done right, they feel modern and smooth. Done wrong, they’re just awkward slideshows that make everyone reach for the skip button.

Influencer Marketing

Influencer marketing can be great. Or completely useless. It works when real people follow for real reasons. Not when numbers look impressive but nobody cares. Good influencer marketing feels natural, not forced. Like a recommendation from a friend. Bad influencer marketing just burns budget and boosts egos.

Instagram Content

Instagram content has to grab attention in a heartbeat. That means strong visuals that stop the scroll, paired with a message that still feels real. Overly perfect posts often scream “ad.” Stuff that looks human, honest, or charmingly imperfect connects better and gets saved, shared, and remembered long after.

L

Lead Magnet Design

A lead magnet is a fair swap: real value in exchange for an email address. Solve a small problem fast, and people happily sign up. Make it generic or thin, and they smell the bait. Good lead magnets feel generous; bad ones feel like a trick nobody asked for.

Linkbuilding

Linkbuilding is earning genuine recommendations from sites that actually matter. Quality always beats quantity - one solid link from a trusted place is worth way more than dozens from dodgy corners. Done properly, it builds real credibility. Done badly, it looks shady and can cause more trouble than it’s worth.

LinkedIn Content

LinkedIn content works best when it offers real value (i.e. insights, experience, thoughtful opinions) instead of pure self-promotion. A touch of personality helps; sounding like a corporate robot usually backfires. Clear, human posts get engagement and respect, while "look how amazing we are" updates quietly sink to the bottom.

Local SEO Content

Local SEO content helps people nearby find a business when they search online. It focuses on clear locations, real services, and accurate details. Nothing fancy. Google mainly wants to understand where you are and what you offer. People want fast answers. If both get that, visibility usually improves naturally.

Logo Creation

A logo is the visual shortcut to a brand. People remember it long before they remember details. It needs to work everywhere, from tiny screens to large prints. Simple designs usually last longer than clever ones. If a logo needs a long explanation, it’s probably trying too hard already.

M

Magazine-Style Blogs

Magazine-Style Blogs are those gorgeous blog posts that feel like flipping through your favorite magazine. They come with bold headlines, pretty sections, lots of images, and smart spacing. No endless scrolling nightmare here. It’s all about that smooth flow that keeps you hooked and reading till the end.

Marketing Automation

This refers to software that takes over the boring repeat jobs, like sending welcome emails, following up with leads, or posting on social at the right time. You set it up once with some rules, and it runs itself. It's a huge time-saver so you don't go nuts doing the same things manually every day.

Microsites

These are small, standalone websites built for one specific purpose. They’ve been around longer than most people think and still do their job surprisingly well. Microsites usually focus on a single topic, campaign, or launch. That means: No big menus, no detours. Just a compact space where one message gets full attention.

Mobile App Development

Mobile App Development is the very fun process (at least to us) of building little apps that live in your pocket. We plan, design, code, and test them to play nice on tiny screens. Short bursts of use, quick taps, zero hassle. The goal? Slip seamlessly into your daily routine without ever feeling clunky.

Mockups

Mockups are visual drafts that show how something could look before it’s built. They help turn ideas into something concrete. Seeing a layout makes feedback easier and problems more visible. It’s much simpler to fix issues early than later. Mockups save time, money, and many unnecessary discussions.

Monitoring & Reporting

Talk data to us! We love it. Probably because its like having a dashboard for your marketing life. Monitoring watches the numbers roll in real time. Reporting translates those numbers into actual stories, like "hey, this is working great" or "girl, we need to fix that." No more guessing. Just clear facts and smart next steps.

Multilingual Websites

Multilingual Websites are sites that speak more than one language without sounding awkward. Each version gets its own setup, navigation, and SEO love so it feels totally natural to locals. Super common for brands going global. Because nobody wants to read a clunky AI or Google Translate vibe, right?

N

Newsletter Marketing

Newsletter Marketing is the old-school trick that somehow still crushes it since 1978. Sending regular emails to people who actually want them. Share useful tips, stories, or gentle offers without being pushy. They land in inboxes during quiet moments and softly remind people you’re still around... building loyalty one read at a time.

O

Onpage SEO Content

Onpage SEO content is everything on your pages that helps search engines (and humans) understand what’s going on - clear headlines, readable text, logical structure, optimized images. No sneaky tricks needed. When pages make sense to real people first, search engines usually follow and reward you nicely.

P

Packaging Design

Packaging design is the first thing your product says before anyone opens it... Colors, materials, fonts, overall vibe should all whisper “pick me.” Great packaging instantly shows brand personality and makes people excited about what’s inside. It turns a simple box into the start of a love story with the customer.

Page Builder to HTML

This describes turning visual page builder layouts into clean HTML code. The design stays, but unnecessary technical weight is removed. The result is often faster loading and more stability. It’s useful when performance matters more than visual editing convenience. Users may not see the difference, but they feel it.

Pagespeed Optimisation

Pagespeed optimisation is making your site load lightning-fast by trimming heavy images, cleaning code, and kicking out anything slowing it down. Visitors hate waiting... if your site doesnt load fast enough, they bounce. A speedy site keeps them happy, improves rankings, and makes everyone (including Google) love you a little more.

Portfolio Strategy

A portfolio strategy decides what work you show and what stays hidden. It’s not about showing everything you’ve ever done. It’s about showing the right things. A clear selection tells a story and highlights strengths fast. Done well, it attracts the right clients and signals to the wrong ones that it's not a match.

Premium Messaging

Premium messaging is how luxury brands speak: calm, confident, never shouting or chasing sales. Clear, classy words that trust the audience is smart enough to understand. It whispers quality and exclusivity instead of yelling about it. That understated approach is exactly what makes it feel genuinely expensive.

Premium Targeting

Premium targeting focuses on the people who actually fit your offer and budget. Instead of shouting at everyone, you speak directly to the right audience. That means fewer wasted clicks and better conversations. It’s smarter spending and usually more satisfying too. Think quality over quantity, like inviting guests to dinner instead of hosting an open house.

Press Releases

Press releases are used to share real news with media outlets. Product launches, updates, milestones. The goal is clarity, not marketing poetry. Journalists want facts they can understand quickly. If the message is clear and relevant, it may get picked up. If it’s vague or promotional, it usually disappears into an inbox forever.

Programmatic Ads

Sounds fancy, right? In reality, programmatic ads just mean automated buying of ad space. Kinda like robots bidding at lightning speed. Set up smart, and it saves time and money while reaching the right people. Set up sloppy, and your budget disappears faster than coffee in a morning meeting.

Progressive Web App

This refers to a website that’s secretly jealous of native apps and stole their best tricks. Loads super fast, works offline, sends push notifications, and you can add it to your home screen without the app store hassle. It gives that smooth app feeling without forcing people to download yet another icon they’ll forget.

R

Rebranding

This gives your brand a proper refresh - new logo, updated colors, fresh tone, maybe a new name. It’s what you do when the old style just doesn’t fit anymore. Done well, rebranding brings new energy and excitement. Done poorly, your loyal fans look at it and think, “Wait… are you still you?”

Recruiting

Recruiting is basically marketing for talent - showing the real culture and vibe to attract people who actually fit. Good recruiting pulls in great matches and saves everyone time. Bad recruiting attracts random applicants and turns the process into an exhausting game of “where’s Waldo” for the perfect candidate.

Remarketing

Remarketing is pretty much retargeting’s close cousin – gently nudging people who’ve already interacted with your brand. Show them ads about what they checked out before. Helpful reminder? Great. Overdo it and they’ll think you’re following them around the internet. Balance is key – friendly nudge, not full-on chase.

Responsive Webdesign

Responsive webdesign means your site looks good and works perfectly on every device – phone, tablet, big screen, whatever. No pinching, no sideways scrolling, no frustration. People jump between devices all the time. If it only looks nice on desktop, it already feels like it’s from the Stone Age.

Retargeting

Retargeting is the internet’s version of “hey, you forgot something!” After someone checks out your stuff but bounces, your ad follows them around. Done gently, it’s a helpful nudge. Overdo it and you become that clingy ex who shows up everywhere – suddenly they’re blocking you and buying from the competition instead.

S

SEA/SEO/Social Audit

An audit for SEA, SEO or Social Media is a honest check-up of your online marketing. It looks at your ads, search rankings, and social posts to find where money is leaking. Often the biggest wins come from fixing simple stuff. You get clear facts instead of guessing where to spend the next budget.

Search Engine Ads

Search engine ads (SEA) pop up exactly when someone’s actively looking for what you sell – perfect timing. But clicks cost real money, so sloppy keywords or messages burn budget fast. Smart setup, clear ads, and constant tweaking make them feel helpful instead of just another annoying interruption.

Search Engine Optimisation

Search engine optimisation (also known as SEO) is the long game that actually lasts. Good content people want, clean site structure, fast loading, no shortcuts. Forget the shady tricks that disappear overnight. Do it properly and your site makes sense to both humans and Google – steady traffic without drama.

Security Audits

Security audits check for weak spots before hackers find them on your website first. Outdated plugins, loose settings, forgotten backdoors – boring stuff, but crucial. Fixing them early is way cheaper than dealing with a breach later. Peace of mind knowing your site isn’t leaving the door wide open.

SEO Content

SEO Content is writing stuff that people actually search for and enjoy reading. It answers real questions clearly without cramming in keywords like a bad essay. When visitors stick around and scroll happily, search engines notice and reward you. So helpful wins in the eyes of Google over sneaky every time.

SEO-friendly design

SEO-friendly design helps search engines like Google understand your site without playing guesswork. Fast loading, clear structure, clean code, logical navigation... the basics done right. No need for gimmicks or keyword cramming. When the site is easy for bots and people alike, rankings improve naturally and stay stable.

Signage Design

Signage design is the strategic creation of visual graphics (such as signs, symbols, displays). This type of design includes graphics, typography, colors, and placement in physical spaces. The goal is orientation without thinking. When signage works, people move smoothly from A to B and barely notice it did its job.

Social Listening

Social listening is basically eavesdropping on the internet – but the legal kind. You track what people say about your brand, your competitors, or your industry when they think you’re not watching. It’s gold for spotting trends, crises, or random love/hate. Way better than guessing what customers think. Plus, you occasionally find the funniest memes about yourself.

Social Media Content

Social media content is all the stuff you throw out there: pics, videos, stories, funny captions. It's meant to keep your feed from looking abandoned. When it's actually enjoyable or useful, people stop scrolling and smile. When it's just "buy my stuff again," they roll their eyes and keep going.

Social Media Marketing

Social media marketing is showing up where your people already spend time and actually talking with them. You post things they might like, answer comments, build a bit of a community. It works when it feels real, not like an ad every time. Good connections usually lead to sales later, without forcing it.

Structured Data

Structured data is the nerdy backstage pass you give Google so it finally understands your page. You tell it "this is a recipe," "these are reviews," "here’s the price." Suddenly your search result gets stars, prices, or FAQs shown. Users think "ooh fancy," you think "finally not just a boring link." Quiet win, zero extra effort.

T

TikTok Content

TikTok content only works if it doesn’t smell like marketing. The best stuff looks like your mate filmed it half-asleep with one take and zero budget... and somehow it slaps harder than anything polished. Jump on sounds, add your weird personality, and don’t take yourself too seriously. Perfectionists cry, but the algorithm eats it up.

Tone of Voice

Tone of voice is how your brand chats with people: warm, easygoing, professional, emotional or humorous. The trick is to keep that same personality in every post, email, or ad. When it’s consistent, people relax and feel like they actually know you. When it changes all the time, it just gets confusing.

Twitter (X) Content

Twitter (now: or X) content has to be short, sharp, and perfectly timed. Jump into real conversations with quick wit, helpful replies, or bold takes. Timing almost always beats perfection. Overproduced corporate threads flop hard. Honest, snappy posts with a bit of personality spread fastest in that super-quick feed.

U

User Experience (UX) Design

User experience design (usually shortened to UX) is about making sure people don’t get annoyed while using a website or app. It’s thinking through clicks, paths, and tiny details so things feel obvious. When it’s done right, nobody notices it at all. They just get stuff done and think, “Nice. That was easy."

User Interface (UI) Design

User interface design, also known as UI to everyone who has ever argued about why that one icon clearly doesn’t look clickable, is the pretty (or not-so-pretty) face: buttons, colors, fonts, where everything sits. It should look good and be dead obvious how to use it. When it's clean, people feel at home. When it's a mess, they start hunting for the exit button pretty quick.

V

Video Marketing

Video marketing wins because most people would rather watch than read long text these days. A short, well-paced video explains way more in seconds than paragraphs can. Keep it clear, authentic, and engaging – too polished can feel fake. The real, relatable ones hold attention longer and actually stick in people’s heads.

W

Web Analysis

Web analysis is playing detective with all your data from every channel: website, ads, social, email. Instead of staring at one random number and panicking, you see the full story: what’s working, what’s broken, why things changed. It’s like finally understanding why sales tanked instead of blaming Mercury retrograde.

Web Analytics

Web analytics tracks how real people actually move through your site - the paths they take, where they drop off, what devices they use. It reveals the truth behind assumptions. Spot and fix those hidden friction points, and conversions climb fast. No more blaming the wrong things when numbers dip.

Web Applications

Web applications are the useful tools people actually live in – calendars, booking systems, dashboards, shops. They need to work flawlessly first, look decent second. You can have the flashiest design ever, but if it’s slow or confusing, people bounce faster than you can say “loading spinner.” Function over fancy, every single time.

Website Design

Website design is putting together how a site looks and how it works - colors, pictures, layout, how it behaves on desktop, tablets or phones. A good web design feels welcoming and makes finding stuff easy. People stick around longer and trust the brand more. A bad one just sends them straight back to Google.

Website Relaunch

A website relaunch is a complete overhaul... fresh design, better structure, updated content, improved speed. It’s your chance to fix years of small issues that piled up. Done right, it boosts traffic, conversions, and how people perceive your brand. Done rushed, it can confuse users and temporarily hurt rankings.

Woocommerce

WooCommerce is the free plugin that turns WordPress into a full online shop. It handles products, payments, shipping, taxes, stock... and gets super flexible with extensions. Perfect for small to medium stores when set up properly. Just needs regular care to stay secure, fast, and running smoothly.

WordPress

WordPress powers a huge part of the internet because it’s so flexible – thousands of themes and plugins let you build blogs, shops, portfolios, almost anything. It’s easy to learn, but only stays great with solid structure from the beginning. Neglected sites quickly become slow, buggy, and vulnerable.

WordPress Maintenance

WordPress maintenance is the routine work that keeps your site healthy. Such as updating core, themes, plugins, running backups, security scans, clearing spam. Skip it and something will break at the worst possible time, or you risk getting hacked. A little regular care prevents big drama and keeps things fast and safe.

Ready to start your journey?

Grab your free consultation

We help with everything you just discovered in the marketing terms of this glossary… and then some

SAY HI TO OUR BRAINS