Introduction

Effective Date: January 1, 2026

BookaBrain Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us. This Privacy Policy applies to our website bookabrain.agency. By accessing our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Cookie: A small text file stored on your device by your browser to support website functionality, analytics, and preferences.
• Company: “Company,” “we,” “us,” or “our” refers to BookaBrain Agency, the entity responsible for this Privacy Policy.
• Country: The country where BookaBrain Agency or its owners are based.
• Customer: Any individual or organization that uses BookaBrain Agency’s services.
• Device: Any internet-connected device used to access the website or services.
• IP Address: A unique numerical identifier assigned to a device when it connects to the internet.
• Personal Data: Any information that can identify an individual, directly or indirectly.
• Service: The services provided by BookaBrain Agency through this website or platform.
• Third-Party Service: External providers, partners, or platforms that may process data or provide content.
• Website: BookaBrain Agency’s website, accessible at https://bookabrain.agency/
• You: Any person or entity that accesses or uses the website or services.

What Information Do We Collect?

We collect information from you when you visit our website or fill out a form.

• Name
• Phone Numbers
• Email Addresses

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
• To improve our website
• To improve customer service
• To send periodic emails

Third-Party Sharing

We may share personal information with trusted service providers who help us operate our website and services (such as hosting, analytics, and security providers). These providers process information only on our behalf and in accordance with applicable laws. We may also disclose information if required to comply with legal obligations or lawful requests by public authorities.

Information Practices

Information collection

We collect personal information only when you voluntarily provide it to us, such as when you contact us via a contact form or email. We also collect limited technical information automatically (such as IP address, browser type, and device information) to operate, secure, and analyze our website.

Use of email addresses

If you contact us by email or submit a contact form, we use your email address solely to respond to your inquiry and communicate with you regarding your request. We do not send newsletters or automated marketing emails, and we do not use email addresses for advertising or audience targeting purposes.

Data retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide our services, or comply with legal obligations. When information is no longer needed, it is deleted or anonymized.

Data security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including secure servers and encrypted connections (SSL/TLS). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International data transfers

BookaBrain Agency is based in Germany. Information collected through our website or through direct communications may be processed and stored in Germany, the United States, or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

Your rights regarding your information

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable laws.
We do not maintain user accounts, and requests are handled on a case-by-case basis.

Cookies and tracking technologies

We use cookies and similar technologies to operate our website, analyze performance, and improve functionality. Cookies may store technical or preference-related information but do not contain personally identifiable information. You can control or disable cookies through your browser settings, though some features may not function properly.

Children’s privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Third-party services and links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Your use of third-party services is subject to their own privacy policies.

California privacy rights (CCPA / CPRA)

California residents may have the right to:

• Request information about the categories and specific pieces of personal information we collect
• Request deletion of personal information
• Not be discriminated against for exercising privacy rights

We do not sell personal information.
Requests can be submitted by contacting us.

California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA by providing this Privacy Policy, describing the types of information collected, how it is used, and how users can contact us regarding privacy concerns.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or your personal information, please contact us.